Tuesday, May 12, 2020

Evaluation of Consultants under Quality and Cost Based Selection (QCBS) Method

By Eng. Eva Mbuya Lupembe, PPRA

Introduction
The Quality and Cost Based Selection (QCBS) is a method of selecting consulting firms based on both the quality of their technical proposals and the costs shown in their financial proposals. This method uses a competitive process among short-listed firms that takes into account the quality of the proposal and the cost of the services in the selection of the successful firm. Cost as a factor of selection shall be used judiciously. The relative weight to be given to the quality and cost shall be determined for each case depending on the nature of the assignment.

When QCBS is used the Terms of Reference (TOR) must be detailed and specific. The scope of the consultant's work must be precisely defined and the required inputs and all the other requirements affecting the cost of the services must be indicated, so that the consultants can prepare detailed and complete financial proposals. TOR shall be prepared by a person(s) or a firm specialized in the area of the assignment. The scope of the services described in the TOR shall be compatible with the available budget. TOR shall define clearly the objectives, goals, and scope of the assignment and provide background information (including a list of existing relevant studies and basic data) to facilitate the consultants’ preparation of their proposals. If transfer of knowledge or training is an objective, it should be specifically outlined along with details of number of staff to be trained, and so forth, to enable consultants to estimate the required resources. TOR shall list the services and surveys necessary to carry out the assignment and the expected outputs (for example, reports, data, maps, surveys). Firms shall be encouraged to comment on the TOR in their proposals.
Procedure for Submission of Proposals
The Request for Proposal (RFP) asks the consultants to submit their technical and financial proposals at the same time in separate sealed envelopes. Any proposals received after the submission deadline are rejected.
Evaluation of the Proposals
After the closing time for submitting proposals, the selected committee for opening the proposals opens the envelopes containing the technical proposals only and the unopened financial proposals are safely stored. The proposals are evaluated by the selected evaluation committee (normally not less than five specialists for evaluating the technical proposal and three specialists for the financial proposal) in two stages, first the technical quality and then the cost. The evaluation committee members should not have access to the financial proposals until the technical evaluation process has been completed.
Evaluation of the Quality/ Technical Proposals

The evaluation committee members separately evaluate the technical proposals using the evaluation criteria specified in the RFP. The evaluation criteria are such as: (a) understanding of terms of reference; (b) Overall quality of the offer and quality of the methodology proposed; (c) the qualifications of the key personnel proposed and experience in the field of the assignment; and (d) the extent of inclusion of local experts among key staff in the performance of the assignment. Each criterion shall be marked on a scale of 1 to 100. Then the marks shall be weighted to become scores. Weights on table 1 below are indicative. The actual percentage figures to be used shall fit the specific assignment and shall be within the ranges indicated below as per the Public Procurement (Selection and Employment of Consultants) Regulations 2005. The proposed weights shall be disclosed in the RFP.

Table 1: Criteria with their Indicative Weights
No.
Criteria
Weights
1
Understanding of terms of reference
10% to 20%
2
Overall quality of the offer, quality of work and methodology
20% to 30%
3
Qualifications of the key personnel proposed and experience in the field of the assignment
40% to 60%
4
Inclusion of local experts
5% to 15%

Total:
100 points

These are the main criteria and are normally divided into sub-criteria. For example, sub-criteria under methodology might be innovation and level of detail. However, the number of sub-criteria should be kept to the essential. Evaluation of the qualifications of the key personnel is crucial since it ultimately determines the quality of performance and thus more weight should be assigned to this criterion if the proposed assignment is complex. The Evaluation Committee shall review the qualifications and experience of proposed key personnel in their curricula vitae, which must be accurate, complete, and signed by an authorized official of the consulting firm and the individual proposed. The individuals shall be rated in the following three sub-criteria, as relevant to the task:
(a)        general qualifications: general education and training, length of experience, positions held, time with the consulting firm as staff, experience in developing countries, and so forth;
(b)       adequacy for the assignment: education, training, and experience in the specific sector, field, subject, and so forth, relevant to the particular assignment; and
(c)        experience in the region: knowledge of the local language, culture, administrative system, government organization, and so forth.

Basically, the evaluation committee should evaluate each proposal on the basis of its responsiveness to the TOR. When scoring the committee members may consider using the alternative scoring method. The steps in this method are as follows:

Step 1:        Classify your assessments as: Very Good, Good, Satisfactory and Poor. This should be agreed upon by the evaluation committee prior to beginning of the evaluation.

Step 2:        Assign the assessment with ratings in percentage (%) as follows:
Very Good            =       100
Good                    =       80
Satisfactory           =       60
Poor                     =       40
Very poor             =       0

Step 3:        Assigning Weights

Now; suppose under a criteria “Overall quality of the offer, quality of the work and methodology” 26 points are allocated (in your situation different points may be allocated); with sub criteria as follows: Technical Approach (10 points); Work plan (10 points) and organising and staff (6 points) i.e.

Overall quality of the offer, quality of the work and methodology
Technical Approach and Methodology
10
Work plan
10
Staffing plan
6
Total
26

Now; if you assess Technical Approach of a firm as satisfactory and give it a percentage 60 for satisfactory as in Step 2 above the Score will be calculated as follows;
Step 4:        Calculation to arrive at Score

10 (technical approach) x 60/100 (Rating of Satisfactory) = 6 (score).
Now for each criteria and sub criteria you can do the same. 

The evaluation committee members then meet to rank the technical proposals. Any proposals that score less than the minimum specified mark is considered non-responsive to the RFP. These technical proposals will have their financial proposals returned unopened at the end of the selection process.
At the end of the process, the evaluation committee shall prepare a Technical Evaluation Report of the “quality” which will be submitted to the Procurement Management Unit and thereafter to the Tender Board for approval. The report shall substantiate the results of the evaluation and describe the relative strengths and weaknesses of the proposals. All records relating to the evaluation, such as individual mark sheets, shall be attached to the report.
Evaluation of the Cost/ Financial Proposals
The technical proposals considered satisfactory and classified by order of merit shall have the corresponding financial proposals opened. The consultants whose technical proposals scored above the minimum specified mark will be informed the time and place where their financial proposals will be publicly opened. The public opening is scheduled at least two weeks after the notification. The financial proposals are opened in the presence of any consultants' representatives who choose to attend. The technical proposal scores are read aloud, then the financial proposals are opened and the total prices shown are read aloud. Minutes are prepared of the proceedings at the opening.
Thereafter the financial proposals are reviewed to correct any arithmetical errors and to ensure that all the costs of implementing the activities proposed in the technical proposals are covered. Any errors and omissions are corrected so that the proposals can be compared. Conversion of currencies is done using the source and date for the exchange rate that was shown in the RFP. The RFP asks the consultants to identify in the financial proposals any local income taxes that will be imposed on the international experts and these are excluded from the calculations of the final prices of the proposals. The lowest-priced financial proposal is given a score of 100 and the other proposals are given scores that are inversely proportional to their prices.
The formula used to determine the score of each financial proposal is:
Sf = 100 x Fm / F

Where:
Sf is the financial score
Fm is the lowest priced proposal
F is the price of the proposal being considered.

The technical and financial proposals shall be weighted as specified in the request for proposal and the combined value of the two proposals shall be calculated for each firm. The total score for each consultant is calculated by weighting the scores for technical quality and cost and adding them. The weight for technical quality is normally 80 per cent and the weight for cost is 20 per cent. These weights are fixed and should be equal to 100 per cent.

The Formula used to determine the combined score is:

S= St x T% + Sf x P%

Where:
S = Combined (Total) Score
St = Score of the Technical Proposal
T = Weight for Technical quality
Sf = Score of the Financial Proposal
P = Weight for cost
Illustration on Computing the Financial and Combined Scores
Table 2 below shows the technical scores for the 6 consulting firms who submitted their proposals and the financial proposals prizes after arithmetic corrections and conversion.
Assuming that:
1.     The minimum pass mark specified in the RFP is 75, meaning that those who score below 75 their financial proposals will be returned unopened.
2.     The Weight for technical quality, T is 80% and that for cost, P is 20%
Table 2: Consulting Firms with their Technical Score and Financial Proposal Prizes
No.
Name of Consulting Firm

Score of Technical Proposal
(St)
Financial Proposal Prize (after arithmetic corrections and conversion)
(Million USD)
1
Apple
76
200
2
RRI
88
250
3
Trevor
55
Below the pass mark so financial proposal to be returned unopened
4
TSB
60
5
Barclay
80
210
6
SSTP
78
290
From the formula used to determine the score of each financial proposal
Sf = 100 x Fm / F
From Table 2 above Fm = the lowest priced proposal = 200
Table 3: Financial Score Calculation
No.
Name of Consulting Firm
Price of the Proposal being considered
(F)
Financial Score
(Sf)
1
Apple
200
= 100 x 200/200 = 100
2
RRI
250
= 100 x 200/250 = 80
3
Trevor
Below the pass mark so financial proposal to be returned unopened
4
TSB
5
Barclay
210
=100 x 200/210 = 95.24
6
SSTP
290
=100 x 200/290 = 68.96

Table 4: Combined Score Calculation
No.
Name of Consulting Firm
Score of Technical Proposal
(St)
Financial Score
(Sf)
Combined Score
(S)
S = St x T% + Sf x P%
Ranking
1
Apple
76
100
= 76 x 0.8 + 100 x 0.2 = 80.8
3
2
RRI
88
80
= 88 x 0.8 + 80 x 0.2 = 86.4
1
3
Trevor
55
Below the minimum qualifying mark so financial proposal to be returned unopened
4
TSB
60
5
Barclay
80
95.24
= 80 x 0.8 + 95.24 x 0.2 = 83.05
2
6
SSTP
78
68.96
= 78 x 0.8 + 68.96 x 0.2 = 76.19
4

Therefore, the first ranked consultant or the consultant with the highest score is RRI Consulting Firm
Confidentiality
No information on the evaluation and ranking of consultants' proposals is disclosed to any person other than those directly concerned with the selection process. Any consultant or other person who tries to influence the evaluation, ranking will have its proposal rejected and may be subject to the provisions of the Government’s antifraud and corruption policy.
Negotiations
Before commencement of negotiations the evaluation report must be submitted to Tender Board for approval.
Contract negotiations are scheduled with the first ranked consultant or with the firm with the highest combined score and are conducted until an agreement is reached with one of the firms whose technical proposals are considered satisfactory and retained. The negotiations include technical discussions of the methodology and comments on the TOR, the staffing and the executing agency's counterpart facilities. It is important that these discussions do not substantially alter the requirements in the TOR because this might alter the terms of the consultant's technical proposal offer and its costs. During the financial negotiations, the experts' remuneration rates and the other unit costs shown in the consultant's financial proposal are not changed; however, minor changes may be made in the inputs and the quantities of cost items.
After a contract has been successfully negotiated, the other firms who submitted technical proposals that scored below the minimum qualifying mark are advised in writing that they were unsuccessful. The financial proposals submitted by any firms whose technical proposals scored below the minimum qualifying mark are returned unopened.
References

The Public Procurement (Selection and Employment of Consultants) Regulations, 2005

Guidelines: Selection and Employment of Consultants by World Bank Borrowers, May 2004 – Revised on October 1st 2006

LM Shirima, Procedure for Evaluation of Technical Proposal, an unpublished handout



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